Order Cancellation Policy

Brand: KhushZewar
Last updated: October 21, 2026

At KhushZewar, we prepare orders carefully so that your jewelry reaches you as soon as possible. This policy explains how to request an order cancellation.

1. Requesting a Cancellation

If you wish to cancel an order, contact us as soon as possible using the contact details listed on our website.

Please include your order number, name, and phone number so we can identify your order.

2. Before Dispatch

Cancellation requests received before an order has been dispatched may be accepted, subject to confirmation by our team.

Once we confirm that an order has been cancelled, any payment already collected will be refunded where applicable.

3. After Dispatch

Once an order has been handed to the courier, it may no longer be possible to cancel it through our normal process.

Please contact us to discuss available options. Any return, refusal, or refund will be handled in accordance with our Return & Exchange Policy and applicable law.

4. Cash on Delivery Orders

For Cash on Delivery orders, please request cancellation before dispatch whenever possible.

If you no longer wish to receive a dispatched parcel, contact us promptly rather than leaving the courier or our team without notice. Repeated refusal of confirmed orders may affect eligibility for future Cash on Delivery purchases, where permitted by law.

5. Orders Cancelled by KhushZewar

We may need to cancel an order if a product becomes unavailable, an incorrect price is displayed, delivery cannot be arranged, or an order cannot be reasonably verified.

If payment has already been collected, any refund due will be processed in accordance with applicable law.

6. Refund Processing

Approved refunds will be arranged using the original payment method where practical or another agreed method where appropriate.

The time required for a refund to appear may depend on the payment provider or financial institution.

7. Changes to an Order

If you need to change a product, quantity, or delivery address, contact us as soon as possible. Changes cannot be guaranteed once an order has been processed or dispatched.

8. Contact Us

For cancellation requests or questions, contact KhushZewar through the contact details listed on our website.

Thank you for choosing KhushZewar.

Before publishing: Confirm when your team stops accepting cancellations and ensure your policy is consistent with your actual fulfillment process and applicable consumer law.